Benchmark has a Project Management group and a proprietary software product called ProTrac used to manage customer deployment projects. Whether an acquisition, a refresh of a teller application, or the implementation of new cash recyclers or dispensers, Benchmark can provide the skills to offload your staff from needing to be consumed with the details of these projects. Benchmark also has a Technology Management Services business unit capable of providing warehousing, configuration, imaging, logistics and installations throughout an entire branch network. Benchmark also manages recycling of assets, hard drive destruction and re-deployment of assets. With access to over 10,000 technicians, we can provide the resources to manage and install any project. Ask about our references.
ProTrac™ is a web-based software solution developed by Benchmark Technology Group to solve the project management problem faced by any organization requiring onsite work to be performed concurrently at a number of sites. Benchmark discovered a need for a program to closely monitor and manage the progress of multi-site projects – either onsite or remote access work. ProTrac resolves the need by providing real-time status updates as well as any notes regarding an installation. The project team and clients all have visibility to the progress being made for the entire project. ProTrac is an indispensable tool for service organizations and companies facing technology deployments throughout their footprint.